Museum of Ice Cream NYC

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We are excited to welcome you back to MOIC with care and consideration. The safety and health of our employees and guests is our top priority and we will work with you to ensure that your time at MOIC is comfortable, stress free and FUN. We have made industry leading updates inside of our facilities in accordance with the safety standards of the CDC and our local governments. Please note, all food, treats and beverages will be served in accordance with government regulations, and must be consumed in our designated spaces. 


THE SCOOP- Click HERE for What to Expect Before Your Visit:


We are taking all necessary precautions to ensure the safety and health of our guests and team members. Before you arrive, please review the following guidelines given on our website, confirmation emails, and pre-visit email reminders to ensure you are prepared for your visit. Please take special note about our state mandated policies about facial coverings and social distancing. Facial coverings/masks are MANDATORY AND REQUIRED upon entry due to State Mandate, and we reserve the right to refuse entry or remove guests from the premises who are not wearing facial coverings. Facial coverings must be worn for the entire duration of the experience, which also includes while taking photos. Guests who fail to comply with these policies will be removed from the premises. Guests who are removed from the premises will not be eligible for a refund. We understand that these times are difficult and we're ensuring that our business is following executive order protocol, while keeping our staff and guests safe. Thank you for your understanding.


For more information on what to expect (including modifications to the experience), please see our COVID-19 FAQs or reach out to [email protected] with any questions or concerns you may have.


Coming Soon! Celebrate “Pinkmas” at Museum of Ice Cream this holiday season! 


Join us in celebrating Pinkmas, a special winter-scape where guests can gather, connect, and feel the magic of the season. Explore a wonderland of holiday- themed spaces and installations. Enjoy special treats, festive surprises, and visit our whimsical shop for exclusive holiday merchandise. You’ll dance, discover, play, and make special memories with friends and family. We can’t wait to celebrate with you at Museum of Ice Cream during the most wonderful time of the year! 


Purchase an add-on with your ticket to enjoy unique product and treats designed especially for the holiday season. After all, tis the season for gifts and gift giving!  For $25 you will go home with a bag full of presents and a belly full of sweets.



  • Add-on purchase with each ticket purchase (at check-out)


YOU MUST HAVE EXISTING TICKET TO PURCHASE ADD-ON


Peace, Love, and Ice Cream 


#TEAMMOIC


Price:



  • All Private Tour time slots (from opening until 12:00pm) are a flat rate of $350 (Private Tours occur before our self-guided time slots, and include a privately guided tour through the museum experience by one of our Guest Experience Specialists). Private Tour slots are subject to availability, and must be reserved online. Minimum 1 guest - maximum 20 guests per tour.

  • All Self Guided tickets (from 12pm onward) are $39; Children 2 and younger don't need a ticket.

  • For private event bookings, please contact us here


Hours of Experience Operation:



  •    Monday: Closed

  •    Tuesday: Closed

  •    Wednesday: Closed

  •    Thursday: 10:00am-5:00pm

  •    Friday: 10:00am-5:30pm

  •    Saturday: 10:00am-5:30pm

  •    Sunday: 10:00am-5:30pm


Terms: 



  • Add tickets to your cart by selecting the date and time using the calendar. If the day is greyed out, this means tickets are unavailable.

  • Please confirm your date when purchasing. Your ticket is only valid on the date of the ticket.

  • Ticket date exchanges are possible, please follow the link on the bottom of your ticket confirmation receipt.

  • If you are unable to attend due to Covid19 concerns, travel restrictions, or sickness, we are offering flexible refunds during this time. If desired, please contact our ticketing customer care team at [email protected]

  • One ID must match one person in your party.

  • For questions regarding your tickets, please visit our FAQ page or call 855-258-0719. We also offer a college student & military discount. Please email [email protected] with a photo of your military ID, or from your ".edu" email address to redeem. 


We are not your ordinary museum! 


We create multi-sensorial installations that connect people and spread joy. To us, ice cream is more than a sweet treat. It's a universal symbol of happiness, a vehicle for imaginative wonder, and a powerful force to bring people together.


Prepare for the extraordinary. Here, unicorns are real and every day starts with a swim in the sprinkle pool.


All restrooms in our venue are gender neutral. Racism, sexism, ableism, ageism, homophobia, transphobia, or any other form of discrimination will not be tolerated at our Museum. 


All captured content taken by MOIC of its guests and experience is the property of MOIC. All captured content of MOIC posted publicly, by outside persons, is released to MOIC for public use.


  


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Museum of Ice Cream NYC 558 Broadway
New York, NY 10012